Getting started with the WhatsApp Business API

The WhatsApp Business API (officially the WhatsApp Business Platform) lets your business send notifications, run campaigns, and automate conversations at scale - far beyond what the consumer or Business app allows. Here's how to go from zero to your first automated reply.

1. Connect your WhatsApp Business Account

You don't need a lengthy app review. dialogplus.ai uses Meta's embedded signup, so you link your WhatsApp Business Account (WABA) and phone number in minutes.

• Full walkthrough: Connect WhatsApp

2. Send your first template

Business-initiated messages use approved templates. On Starter or above, create one, get it approved by Meta, and send it to an opted-in audience.

• Guide: Broadcasts

3. Automate with journeys

Use the visual journey builder to react to inbound messages - triggers, conditions, and delays - without writing code. AI steps unlock on Growth and above.

• Guide: Journeys

4. Turn on the AI agent

On Growth or above, point an AI agent at your own knowledge base and let it answer common questions on WhatsApp, handing off to a human when needed.

• Guide: AI agent

What it costs

Messaging is billed by Meta by country and category. dialogplus.ai adds a separately itemized flat 10% platform fee: Meta ₹100 + platform ₹10 = ₹110 total, while a Meta ₹0 service charge produces a ₹0 fee. The Free launch offer includes 500 chatbot conversations per month for the first six months, requires no credit card, and does not include platform AI. Self-serve plans run Free, Starter (₹999), Pro (₹1,999), then Growth (₹3,999), renew every 30 days, and add platform AI at Growth. Annual Business pricing is sales-assisted. See how our transparent 10% markup works.

Ready?

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